Total Quality Management: Definitions and explanations page 3 PDF | Download eBooks
Learn total quality management terms with definitions and explanations, TQM terminologies (Page 3) for MBA degree programs.
- What is External Validation?
In process improvement, assessment of the procedures etc. is important. this can be done by two ... - What is Facilitator?
When people work together in a team, every member has a definite role to play. one ... - What is Factorial Design?
Processes need to be monitored and controlled. there are several techniques to do this e.g. designed ... - What is Failure Analysis Cost?
When products are inspected at the end of the production process before sent to the customers, ... - What is Failure Modes and Effects Analysis?
Failure modes and effects analysis (fmea) is a systematic approach of identifying and analyzing the points ... - What is Failure Modes Effects and Criticality Analysis (FMECA)?
Failure modes, effects and criticality analysis shows how a product, service or a system may fail, ... - What is Fault Tree Analysis?
Fault tree analysis is a method to identify and assess the faults within a system and ... - What are Features?
One of the eight product quality dimensions is features. features are the characteristics of a product ... - What is Feedback?
In order to have happy and satisfied customers, it is important to have data regarding their ... - What is Financial Benchmarking?
An important aspect of a firm's better performance is finance. if the financial metrics are good, ... - What are Financial Ratios?
In benchmarking practices, financial details of the initiator firm are sometimes compared with the target firm ... - What are Five Ss?
In order to improve the operations and processes of an organization, the method of five s's ... - What is Fixed Effects Analysis of Variance?
Analysis of variance (anova) was developed by ronald fisher. it is a set of statistical tools, ... - What is Focus Group?
A focus group is a group of people belonging to different backgrounds to participate in a ... - What is Force-Field Analysis?
A project must be planned efficiently for successful completion. a tool used for project planning is ... - What is Forced Choice Model?
Strategic planning regarding quality is a very important part of management. organizations, either new or already ... - What is Fraction Non-Conforming?
During a process, a large number of products are produced. every product must be produced according ... - What is Functional Benchmarking?
While performing functional benchmarking, the initiator firm focuses on a single function of the operations and ... - What is Gap Analysis?
Whenever there are gaps within a process or a system, they must be identified. the process ... - What is Gap?
A gap is basically lagging behind of the desired level. gaps can be in manufacturing, service, ... - What is Gauge R&R?
In the measure phase of dmaic process, the important characteristics of the product are measured. these ... - What is Globalization?
Globalization is an approach to capture international markets. the organization desiring to globalize establish a new ... - What is Green Belt?
For the implementation of six sigma, the roles of different people within an organization may vary. ... - What is Green Manufacturing?
Taking the concept of sustainability in consideration, it is important to design processes that meet the ... - What is Group Control Chart?
A process which involves different sources of process data measurements in time is called multiple stream ... - What is Group Technology?
Group technology is a technique in which similar parts of different products are grouped together. while ... - What is Guarantee?
Even though, an organization is keenly focused on quality, there is always a chance that some ... - What are Histograms?
Histograms are also bar graphs like frequency charts. the difference between the two is that frequency ... - What is Horizontal Deployment?
The concept of total quality management refers to the fact that overall organization is involved in ... - What is Hoshin Kanri Process?
To implement or deploy quality within an organization, many techniques are used. one of the japanese ... - What are Human Resource Measures?
One of the aspects of a business's success is its employees. it is important that the ... - What is IDOV?
Idov is a six sigma process improvement technique which is used in relation to design for ... - What is In-Process Inspection?
As the name indicates, in-process inspection involves all the activities related to monitoring the quality of ... - What are Inbound Logistics?
Inbound logistics are associated with the movement of purchased products. it is a value chain activity ... - What is Incoming Inspection?
Acceptance sampling is a technique used for quality control. it involves drawing out a sample of ... - What is Information System?
To adopt an integrative approach within an organization, there must be a way to connect the ... - What is Interference Checking?
A system comprises of a number of parts. these parts work together for the overall system ... - What are Internal Failure Costs?
Failure costs are the costs that are associated with product failures. products can fail either at ... - What is Interrelationship Diagraph?
Interrelationship diagraph is related to affinity diagram. it can be constructed only after the affinity diagram ... - What are Involuntary Services?
Just like products, services should also be of high quality. the services are of two types, ... - What is Iso 9000:2008?
Iso 9000:2008 is an international quality standard that has gained a lot of importance over the ... - What is ISO-TS 16949?
Iso/ts 16949 is an international standard that applies to the automotive industries only. it enables an ... - What is Job Analysis?
Job analysis is a set of steps involved in dividing the requirements of a job. a ... - What is Juran Trilogy?
Joseph juran (born 1904) has done a lot of work in the area of quality. the ... - What is Just-in Time (JIT)?
Just-in time is a manufacturing system where the main focus is on waste reduction. it is ... - What is Kano Quality Design Model?
Relationship between quality and design was developed by professor noriaki kano. the model highlighting this relation, ... - What are Key Business Factors?
For benchmarking practices, some performance measures are to be identified. these measures are chosen on the ... - What is Knowledge Management?
One aspect of customer relationship management system is determining the profitable and non-profitable customers. this is ... - What is Law of Diminishing Marginal Returns?
Law of diminishing marginal returns state that keeping all the other inputs constant, at a specific ... - What is Lead Time?
In order to improve a process, the process must be understood first. this understanding can be ... - What is Leadership?
Leadership refers to a process where a person who is influential in any manner, inspires and ... - What is Lean Production?
Japanese have contributed a lot in the field of quality. some techniques of quality control and ... - What is Lean Six Sigma?
Lean six sigma combines the techniques of lean manufacturing and six sigma in order to put ... - What is Learning Curve Effect?
Within an organization, different people with different expertise work. however, a person is never perfect. he/she ... - What are Liability Costs?
The activities performed to carry out quality control and monitoring incur costs that are termed as ... - What is Licensing?
International trade has gained its importance for the past few years. it is important to become ... - What is Life Testing?
To improve the quality of products, reliability engineering has been in practice nowadays. engineers apply the ... - What is Lot Tolerance Percent Defective?
Lot tolerance percent defective (ltpd) is the value of percent defective related to consumer's risk i.e. ... - What is Lower Specification Limit?
Specification limits are a range of values between which the products must be produced. specification limits ... - What is Lundvall-Juran Model?
The understanding of quality costs aids in understanding the trade-off between these costs. a model was ...