Total Quality Management: Definitions and explanations page 4 PDF | Download eBooks
Learn total quality management terms with definitions and explanations, TQM terminologies (Page 4) for MBA degree programs.
- What is Concept Design?
Concept design is the early phase of design process in which the functions of the product ... - What is Parameter Design?
Parameter design means identifying the control variables and determining their levels specifically optimal level. control variables ... - What is Tolerance Design?
When design and producing products, it is near to impossible that the product will be perfect. ... - What is Taguchi Process?
Taguchi process is considered to be statistical but some behavioral aspects are also involved in taguchi ... - What is Design for Six Sigma?
A new trend in manufacturing is to incorporate customers' needs and preferences in the process. this ... - What is Team?
A team is a group of people working together to achieve a common goal. when working ... - What is Empowerment?
Empowerment is a term used for making the workers responsible to make decisions related to their ... - What is Organizational Learning?
Organizational learning simply means "learning at a corporate level". different functions are involved within an organization ... - What is Situational Leadership Model?
Situational leadership model is a theory that was proposed by hersey and blanchard. this theory outlines ... - What is Readiness?
Readiness is the willingness of an employee to learn something new and perform a specific task. ... - What is Process Improvement Team?
Process improvement team works when the objective is to improve a specific process. these teams can ... - What is Cross Functional Team?
Cross functional team involves people belonging to different functions of an organization i.e. production, marketing, finance ... - What is Tiger Team?
A tiger team consists of very highly skilled people. these teams are developed for a specific ... - What are Natural Work Groups?
An organization deal in different products or services or with different type of customers. sometimes organizations ... - What is Self Directed Work Team?
A type of work team called self-directed work team is a group of people who work ... - What are Virtual Teams?
As the trend of virtual organizations is increasing, the concept of virtual teams has emerged. virtual ... - What is Facilitator?
When people work together in a team, every member has a definite role to play. one ... - What is Meeting Management?
In quality improvement, it is necessary for different people to work together. for this, meetings must ... - What is Conflict Resolution?
Conflict resolution is a function of management that is essential for a leader or manager to ... - What is Cost Benefit Analysis?
In management, selecting and qualifying projects is important. it means to determine the worth of a ... - What is Project Charter?
The first step in project management is to identify the objectives of a project. this is ... - What is Force-Field Analysis?
A project must be planned efficiently for successful completion. a tool used for project planning is ... - What is Work Breakdown Structure?
After the objectives and goals of a project are established, the next step is to understand ... - What is Culture?
Just as a house, a city, or a country has a specific culture, an organization also ... - What is Closeness to Customers?
As the new concept of marketing in specific and business in general is focused mainly on ... - What is Information System?
To adopt an integrative approach within an organization, there must be a way to connect the ... - What are Enterprise Capabilities?
In order to achieve excellent quality in all the functions of an organization, the three spheres ... - What is Self-assessment?
Different activities are performed to adopt the process of continuous improvement. a quality system is established ... - What is Quality Audit?
Audits are ways of assessment of an organization regarding different functions. the assessment can be internal ... - What is Auditing Standard?
To perform efficient and effective audits, there must be some established standards that should be met. ... - What is Auditing Procedure?
The systematic process that guides an auditor to perform and effective audit is called auditing procedure. ... - What is Operational Auditing?
The operations of an organization must be monitored for improvements. operations of an organization involve different ... - What is Supplier Audit?
Supplier audit is a type of performance audit that focuses on the performance of a supplier/suppliers. ... - What is Certification Audit?
Organizations thrive to get certifications in various areas. the organizations tend to adopt the processes necessary ... - What is Award Audit?
When organizations apply for a quality award e.g. baldrige award, state quality awards, customer awards etc., ... - What is Consultant Audit?
Consultant audits are generally related to quality control activities. a team of consultants perform audit of ... - What is Presidential Audit?
Presidential audit is a type of performance audited that is performed by the organization's president/ceo. presidential ... - What is Qualitative Audit?
\usually, the factors that can be quantified are audited in an organization. these include financial audits, ... - What is Annuity Relationship?
When designing and selling products or providing services, the latest trend is that employees of operation ... - What is Closed-loop Corrective Action?
When feedback from customers is collected regarding any product or service, it is analyzed and areas ... - What are Appraisal Costs?
For quality improvements, some steps need to be taken which can incur cost to an organization. ... - What is Attrition?
Attrition is a term used for the loss of employees from an organization and not replacing ... - What is Chain of Customers?
Chain of customers is the term used for the concept which shows that a worker at ... - What is Churn Reduction?
Churn refers to the deflection of customers. it happens when the customers stop buying the products ... - What is Computer-aided Inspection?
With the increase in technology use, every stage of product development nowadays use technology. when a ... - What is Customer Coproduction?
Customer coproduction is a behavioral aspect of a customer in service industry. usually, when a service ... - What is Design for Disassembly?
A product is basically a system that comprises of a number of parts or components. when ... - What is External Failure Cost?
Failure costs are the costs that are associated with product failures. products can fail either at ... - What is External Validation?
In process improvement, assessment of the procedures etc. is important. this can be done by two ... - What is Focus Group?
A focus group is a group of people belonging to different backgrounds to participate in a ... - What is Just-in Time (JIT)?
Just-in time is a manufacturing system where the main focus is on waste reduction. it is ... - What is Learning Curve Effect?
Within an organization, different people with different expertise work. however, a person is never perfect. he/she ... - What is Organizational Design?
Organizations set objectives which are to be achieved with time through the tasks performed within the ... - What is Payback Period?
To determine the worthiness of a project based on different aspects, qualifying projects is important. one ... - What is Product Traceability?
Product traceability refers to the ease of tracing a product or a component of a product ... - What is Prevention Costs?
The traditional way of quality control was to check the quality at the end of the ... - What is Product Data Management?
An integrative approach is nowadays used to integrate different processes involves in the development of a ... - What is Product Liability?
Sometimes, a faulty or defective product can be sold to the customers. the defect in the ... - What is Prototyping?
A prototype is a sample of a design or a product as a whole which is ... - What is Pugh Matrix?
While designing products, several ideas and concepts come to the mind of a designer. from all ...