Total Quality Management: Definitions and explanations page 5 PDF Book

Learn total quality management terms with definitions and explanations, TQM terminologies (Page 5) for MBA degree programs.


  1. What is Producer Risk?
    Producer's risk is also called type i error. as the name indicates, it is a risk ...
  2. What is Product Benchmarking?
    When an organization designs a new product or wants to update an existing one, it is ...
  3. What is Product Data Management?
    An integrative approach is nowadays used to integrate different processes involves in the development of a ...
  4. What is Product Design Engineering?
    When quality is in question, it is important to understand that quality must be assured at ...
  5. What is Product Idea Generation?
    Product idea generation is a step involves in the design process. in the process of idea ...
  6. What is Product Liability?
    Sometimes, a faulty or defective product can be sold to the customers. the defect in the ...
  7. What is Product Life Cycle?
    Product life cycle shows a series of phases of a product that it undergoes during its ...
  8. What is Product Process Design Costs?
    Quality control of products incur costs to the organization. these are called quality costs. quality costs ...
  9. What is Product Traceability?
    Product traceability refers to the ease of tracing a product or a component of a product ...
  10. What are Productivity Ratios?
    An efficient use of resources by an organization is very important. efficient use helps to reduce ...
  11. What is Project by Project Improvement?
    According to joseph juran, organizations planning for quality improvements must understand the concept of project to ...
  12. What is Project Charter?
    The first step in project management is to identify the objectives of a project. this is ...
  13. What is Prototyping?
    A prototype is a sample of a design or a product as a whole which is ...
  14. What is Pugh Matrix?
    While designing products, several ideas and concepts come to the mind of a designer. from all ...
  15. What is Pull Production?
    Pull production is an approach of lean manufacturing. it indicates the flow of material, parts, or ...
  16. What is Qualitative Audit?
    \usually, the factors that can be quantified are audited in an organization. these include financial audits, ...
  17. What is Quality Assurance?
    It is important to assure if the products manufactured or services offered comply with the quality ...
  18. What is Quality at the Source?
    A product recall procedure starts with notifying the customers of the particular product's dangers. a quality ...
  19. What is Quality Audit?
    Audits are ways of assessment of an organization regarding different functions. the assessment can be internal ...
  20. What is Quality Control?
    The process of quality control has three phases. the first phase is analysis which involves the ...
  21. What are Quality Dimensions?
    Quality has no specific definition. while defining quality, customers usually explain the word based on their ...
  22. What is Quality Engineering?
    There are some characteristics associated with the products that define their level of quality. these characteristics ...
  23. What is Quality Function Deployment (QFD)?
    The data gathered regarding the customers' needs and preferences must be used in the design process. ...
  24. What is Quality Improvement?
    Quality is considered to be one of the most important aspects of a product. a customer ...
  25. What is Quality Loss Function?
    In quality control, other than the specification limits of the products, a tolerance limit is also ...
  26. What is Quality Management?
    It is important to link the reactive and proactive approaches towards quality of products and services ...
  27. What are Quality Measures?
    With the increasing trend of quality management, firms sometimes compare its performance with the target firm ...
  28. What are Quality Planning and Engineering Costs?
    Quality planning is a strategic task that is performed to benefit a business or organization in ...
  29. What is Quality Planning?
    It is important to implement different quality improvement techniques, however, quality must be related to the ...
  30. What is Quality?
    Quality is defined as a distinct feature or characteristic that a product or a service possess. ...
  31. What is Queue Time?
    Sometimes, the work on items or products does not start right away. in this case, the ...
  32. What is R Chart?
    R chart is a type of variable control chart which is used when the product characteristic ...
  33. What is Randomization?
    Randomization means being random. it basically considers the independence among the observations. randomization is achieved when ...
  34. What is Rational Subgroup?
    Rational subgroups allow to collect and arrange data into groups that are under similar conditions. in ...
  35. What is Reactive Customer Driven Quality?
    Although it is important to understand customers' expectations and demands, but sometimes the feedback from customers ...
  36. What is Readiness?
    Readiness is the willingness of an employee to learn something new and perform a specific task. ...
  37. What is Recall Procedure?
    Product recall occurs when defective products are shipped to the customers. it is associated with consumer's ...
  38. What is Redundancy?
    Redundancy refers to adding the same component or part within a process again in parallel for ...
  39. What is Reengineering?
    Reengineering is basically changing the business design process whenever required. usually reengineering is performed by automating ...
  40. What is Regression Model?
    In process monitoring, control and improvement, there are some situations in which two or more variable ...
  41. What is Reliability?
    Reliability shows how many times a product will stop working during its useful life. when a ...
  42. What is Repeatability?
    The second phase of dmaic process is measure. dmaic is used to monitor and control processes ...
  43. What is Reproducibility?
    When a process is monitored, some characteristics need to be measured in order to compare them ...
  44. What is Responsiveness?
    With the perception of a customer, it is always important to get a prompt and timely ...
  45. What is Robust Design?
    The overall concept of quality management is to produce a batch of products that does not ...
  46. What is RUMBA?
    In the design phase of dmaic process, the problem identification is done. for this, business case ...
  47. What is Sample Variance?
    Statistics is used to analyze the collected data and represent it in an appropriate manner. variation ...
  48. What is Sample?
    Inferences and estimations are to be made for a population. however, sometimes, the population size is ...
  49. What is Sampling Plan?
    A sampling plan helps to identify what type of data/measurements need to be collected at what ...
  50. What is Scatter Diagram?
    Scatter diagrams consider two variables and identify relationship between them. the relationship determines the indicator variables ...
  51. What is Scrap Cost?
    Quality control is necessary to be performed in order to identify non-conforming or defective products produced ...
  52. What is Self Directed Work Team?
    A type of work team called self-directed work team is a group of people who work ...
  53. What is Self-assessment?
    Different activities are performed to adopt the process of continuous improvement. a quality system is established ...
  54. What is Self-direction?
    Self-direction is the ability of an employee to take initiative regarding his/her work or learning. through ...
  55. What is Sequential Sampling Plan?
    The selection of appropriate sampling plan is a necessary aspect of acceptance sampling. as acceptance sampling ...
  56. What is Series Reliability?
    It is important to understand that a system should be reliable in order to perform its ...
  57. What is Serviceability?
    Serviceability shows how easy it is to repair a product. it also involves the time and ...
  58. What is Services Blueprint?
    The concept of service blue print was developed by lynn shostack, ceo of joyce international, inc. ...
  59. What is SERVQUAL?
    Servqual is basically a survey done by an organization to gather information regarding customers' needs and ...
  60. What is Setup Time?
    A facility can produce a variety of products. different machines or different tools of the same ...