Total Quality Management: Definitions and explanations page 5 PDF Book
Learn total quality management terms with definitions and explanations, TQM terminologies (Page 5) for MBA degree programs.
- What is Producer Risk?
Producer's risk is also called type i error. as the name indicates, it is a risk ... - What is Product Benchmarking?
When an organization designs a new product or wants to update an existing one, it is ... - What is Product Data Management?
An integrative approach is nowadays used to integrate different processes involves in the development of a ... - What is Product Design Engineering?
When quality is in question, it is important to understand that quality must be assured at ... - What is Product Idea Generation?
Product idea generation is a step involves in the design process. in the process of idea ... - What is Product Liability?
Sometimes, a faulty or defective product can be sold to the customers. the defect in the ... - What is Product Life Cycle?
Product life cycle shows a series of phases of a product that it undergoes during its ... - What is Product Process Design Costs?
Quality control of products incur costs to the organization. these are called quality costs. quality costs ... - What is Product Traceability?
Product traceability refers to the ease of tracing a product or a component of a product ... - What are Productivity Ratios?
An efficient use of resources by an organization is very important. efficient use helps to reduce ... - What is Project by Project Improvement?
According to joseph juran, organizations planning for quality improvements must understand the concept of project to ... - What is Project Charter?
The first step in project management is to identify the objectives of a project. this is ... - What is Prototyping?
A prototype is a sample of a design or a product as a whole which is ... - What is Pugh Matrix?
While designing products, several ideas and concepts come to the mind of a designer. from all ... - What is Pull Production?
Pull production is an approach of lean manufacturing. it indicates the flow of material, parts, or ... - What is Qualitative Audit?
\usually, the factors that can be quantified are audited in an organization. these include financial audits, ... - What is Quality Assurance?
It is important to assure if the products manufactured or services offered comply with the quality ... - What is Quality at the Source?
A product recall procedure starts with notifying the customers of the particular product's dangers. a quality ... - What is Quality Audit?
Audits are ways of assessment of an organization regarding different functions. the assessment can be internal ... - What is Quality Control?
The process of quality control has three phases. the first phase is analysis which involves the ... - What are Quality Dimensions?
Quality has no specific definition. while defining quality, customers usually explain the word based on their ... - What is Quality Engineering?
There are some characteristics associated with the products that define their level of quality. these characteristics ... - What is Quality Function Deployment (QFD)?
The data gathered regarding the customers' needs and preferences must be used in the design process. ... - What is Quality Improvement?
Quality is considered to be one of the most important aspects of a product. a customer ... - What is Quality Loss Function?
In quality control, other than the specification limits of the products, a tolerance limit is also ... - What is Quality Management?
It is important to link the reactive and proactive approaches towards quality of products and services ... - What are Quality Measures?
With the increasing trend of quality management, firms sometimes compare its performance with the target firm ... - What are Quality Planning and Engineering Costs?
Quality planning is a strategic task that is performed to benefit a business or organization in ... - What is Quality Planning?
It is important to implement different quality improvement techniques, however, quality must be related to the ... - What is Quality?
Quality is defined as a distinct feature or characteristic that a product or a service possess. ... - What is Queue Time?
Sometimes, the work on items or products does not start right away. in this case, the ... - What is R Chart?
R chart is a type of variable control chart which is used when the product characteristic ... - What is Randomization?
Randomization means being random. it basically considers the independence among the observations. randomization is achieved when ... - What is Rational Subgroup?
Rational subgroups allow to collect and arrange data into groups that are under similar conditions. in ... - What is Reactive Customer Driven Quality?
Although it is important to understand customers' expectations and demands, but sometimes the feedback from customers ... - What is Readiness?
Readiness is the willingness of an employee to learn something new and perform a specific task. ... - What is Recall Procedure?
Product recall occurs when defective products are shipped to the customers. it is associated with consumer's ... - What is Redundancy?
Redundancy refers to adding the same component or part within a process again in parallel for ... - What is Reengineering?
Reengineering is basically changing the business design process whenever required. usually reengineering is performed by automating ... - What is Regression Model?
In process monitoring, control and improvement, there are some situations in which two or more variable ... - What is Reliability?
Reliability shows how many times a product will stop working during its useful life. when a ... - What is Repeatability?
The second phase of dmaic process is measure. dmaic is used to monitor and control processes ... - What is Reproducibility?
When a process is monitored, some characteristics need to be measured in order to compare them ... - What is Responsiveness?
With the perception of a customer, it is always important to get a prompt and timely ... - What is Robust Design?
The overall concept of quality management is to produce a batch of products that does not ... - What is RUMBA?
In the design phase of dmaic process, the problem identification is done. for this, business case ... - What is Sample Variance?
Statistics is used to analyze the collected data and represent it in an appropriate manner. variation ... - What is Sample?
Inferences and estimations are to be made for a population. however, sometimes, the population size is ... - What is Sampling Plan?
A sampling plan helps to identify what type of data/measurements need to be collected at what ... - What is Scatter Diagram?
Scatter diagrams consider two variables and identify relationship between them. the relationship determines the indicator variables ... - What is Scrap Cost?
Quality control is necessary to be performed in order to identify non-conforming or defective products produced ... - What is Self Directed Work Team?
A type of work team called self-directed work team is a group of people who work ... - What is Self-assessment?
Different activities are performed to adopt the process of continuous improvement. a quality system is established ... - What is Self-direction?
Self-direction is the ability of an employee to take initiative regarding his/her work or learning. through ... - What is Sequential Sampling Plan?
The selection of appropriate sampling plan is a necessary aspect of acceptance sampling. as acceptance sampling ... - What is Series Reliability?
It is important to understand that a system should be reliable in order to perform its ... - What is Serviceability?
Serviceability shows how easy it is to repair a product. it also involves the time and ... - What is Services Blueprint?
The concept of service blue print was developed by lynn shostack, ceo of joyce international, inc. ... - What is SERVQUAL?
Servqual is basically a survey done by an organization to gather information regarding customers' needs and ... - What is Setup Time?
A facility can produce a variety of products. different machines or different tools of the same ...