Total Quality Management: Definitions and explanations page 5 PDF | Download eBooks
Learn total quality management terms with definitions and explanations, TQM terminologies (Page 5) for MBA degree programs.
- What is Quality at the Source?
A product recall procedure starts with notifying the customers of the particular product's dangers. a quality ... - What is Recall Procedure?
Product recall occurs when defective products are shipped to the customers. it is associated with consumer's ... - What is Redundancy?
Redundancy refers to adding the same component or part within a process again in parallel for ... - What is Sampling Plan?
A sampling plan helps to identify what type of data/measurements need to be collected at what ... - What is Self-direction?
Self-direction is the ability of an employee to take initiative regarding his/her work or learning. through ... - What are Superordinate Goals?
In the area of project management, the concept of team development and management is very important. ... - What is Job Analysis?
Job analysis is a set of steps involved in dividing the requirements of a job. a ... - What is System View?
There are different management styles. a view of management which considers an organization as a system ... - What is Training Program Design?
Employees of an organization possess certain skills however it is important for them to polish those ... - What are Undeveloped Events?
Fault tree analysis is a method to identify and assess the faults within a system and ... - What is Vertical Deployment?
The concept of total quality management refers to the fact that overall organization is involved in ... - What is Horizontal Deployment?
The concept of total quality management refers to the fact that overall organization is involved in ... - What are Internal Failure Costs?
Failure costs are the costs that are associated with product failures. products can fail either at ... - What is Interference Checking?
A system comprises of a number of parts. these parts work together for the overall system ... - What are Critical Success Factors?
For quality improvement, there are some factors that must be taken into consideration. these factors show ... - What are Seven Tools of Quality?
In the efforts to achieve continuous improvement in the processes, some tools and techniques are used. ... - What is Best in Class?
In benchmarking practices, an organization compares its operations with another firm which is called target firm. ... - What is Business Case?
In the define phase of dmaic process, the first step is to develop business case. a ... - What are Involuntary Services?
Just like products, services should also be of high quality. the services are of two types, ... - What is Catchball?
Catchball is an approach of lean strategy where the ideas regarding strategies are circulated at all ... - What is Complaint Resolution Process?
It is not possible to have a happy customer every time a product is sold or ... - What is Computer-aided Testing?
With the increase in technology use, every stage of product development nowadays uses technology. when a ... - What is Contact Personnel?
Contact personnel are the people that are directly linked to the customers in providing any kind ... - What is Cross Training?
Employees of an organization possess certain skills however it is important for them to polish those ... - What is Customer Defection?
Customer defection happens when the customers stop buying the products or services of an organization and ... - What is Design for Remanufacture?
When designing a product, there are some important considerations. one of them is to make sure ... - What is DMADV?
Dmadv is a six sigma process improvement technique which is used in relation to design for ... - What is Enterprise Resource Planning System (ERP)?
The integrative approach allows the organizations to combine all the departments or functions of the organization ... - What is Green Manufacturing?
Taking the concept of sustainability in consideration, it is important to design processes that meet the ... - What is IDOV?
Idov is a six sigma process improvement technique which is used in relation to design for ... - What is Lead Time?
In order to improve a process, the process must be understood first. this understanding can be ... - What is Processing Time?
Data regarding a process can be collected using value stream mapping. one of the collected information ... - What is Cycle Time?
Cycle time is the amount of time which shows how often a product is completed in ... - What is Setup Time?
A facility can produce a variety of products. different machines or different tools of the same ... - What is Available Time?
An important type of data or information that can be collected through value stream mapping is ... - What is Uptime?
It does not matter how much time is available within a day. the important consideration is ... - What is Pack Size?
Value stream mapping not only requires data and information which involves time, but also considers some ... - What is Batch Size?
An important metric required to develop a value stream map is batch size. batch size is ... - What is Queue Time?
Sometimes, the work on items or products does not start right away. in this case, the ... - What is Work in Process?
Some products or items must wait during the production process due to many different reasons. the ... - What are Trends?
Control charts are used to monitor the processes. different types of control charts can be developed ... - What is Stratification?
Different types of control charts are used in process monitoring. the data that is measured in ... - What is Fraction Non-Conforming?
During a process, a large number of products are produced. every product must be produced according ... - What is Defect?
Generally, a defect is an imperfection, a flaw or a limitation. during production, it is possible ... - What is Process Capability Analysis?
It is important to identify if the process that is producing the products is capable or ... - What is Process Capability Ratio?
In order to properly understand if a process is capable or not, there must be a ... - What is Cpk?
Process capability ratio cp does not consider the process mean in the calculation. however it is ... - What is Defects per Unit?
Sometimes, the dimensions or characteristics of the products produced by a process cannot be quantified to ... - What is Defect per Million Opportunities?
In the situations when the numerical measurements of product characteristics cannot be made, attribute data is ... - What is Cusum Chart?
Control charts are the most basic tools of statistical process control for monitoring processes in order ... - What is Acceptance Control Chart?
It is necessary to monitor and control the processes that produce products. the aim of process ... - What is Multiple Stream Process?
There are some situations when the data regarding a process is measured from different sources. the ... - What is Quality Improvement?
Quality is considered to be one of the most important aspects of a product. a customer ... - What is Quality Engineering?
There are some characteristics associated with the products that define their level of quality. these characteristics ... - What is Quality?
Quality is defined as a distinct feature or characteristic that a product or a service possess. ... - What are Specifications?
Specifications are the requirements that are to be fulfilled by a product or a service. quality ... - What is Nominal Value?
For every product, a specific measurement is desired which must be fulfilled by the product. this ... - What is Upper Specification Limit?
The nominal value of a product or a service is the desired measurement which the product ... - What is Lower Specification Limit?
Specification limits are a range of values between which the products must be produced. specification limits ... - What are Non-Conforming Products?
Variations can occur in products and processes. there can be two types of variations in processes, ...