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Total Quality Management: Definitions and explanations page 6 PDF | Download eBooks

Learn total quality management terms with definitions and explanations, TQM terminologies (Page 6) for MBA degree programs.


  1. What is Designed Experiment?
    Processes must be monitored and controlled in order to reduce variation in them. this reduction in ...
  2. What is Factorial Design?
    Processes need to be monitored and controlled. there are several techniques to do this e.g. designed ...
  3. What is Outgoing Inspection?
    In quality control, different techniques can be used. one of them is called acceptance sampling. acceptance ...
  4. What is Incoming Inspection?
    Acceptance sampling is a technique used for quality control. it involves drawing out a sample of ...
  5. What is Quality Planning?
    It is important to implement different quality improvement techniques, however, quality must be related to the ...
  6. What is Total Quality Management?
    Quality control is not only associated with monitoring and improving the quality of the products that ...
  7. What is Voice of Customer?
    The new concept of quality management starts with identifying customers? needs and requirements. the input taken ...
  8. What is Process Cycle Efficiency?
    The major objective of quality improvement and control is to reduce variability in the processes that ...
  9. What is Discrete-Event Simulation?
    Simulation is a process that is used to develop a virtual working model of a system ...
  10. What is Downgrading?
    A number of costs are associated with quality. these costs are collectively called quality costs. there ...
  11. What is SIPOC?
    Dmaic is a structured process that is used for quality improvement. it has five steps in ...
  12. What is Pilot Test?
    In quality improvement and control, a special process called dmaic is used. dmaic is a five ...
  13. What is Statistics?
    In any process, variation is inevitable. there must be some sort of variation in the products ...
  14. What is Sample Variance?
    Statistics is used to analyze the collected data and represent it in an appropriate manner. variation ...
  15. What is Box Plot?
    One aspect of statistics is to represent data in an appropriate manner. there are different representation ...
  16. What is Sample?
    Inferences and estimations are to be made for a population. however, sometimes, the population size is ...
  17. What is Probability Distribution?
    Statistics is used to analyze the collected data and make inferences about it. a major concept ...
  18. What is Central Limit Theorem?
    An important concept in statistics and probability is central limit theorem. central limit theorem is linked ...
  19. What is Probability Plotting?
    A data set always follows a particular probability distribution. the distribution estimated to be followed by ...
  20. What is Point Estimator?
    Usually, a sample is drawn out randomly. a random variable of a sample is described by ...
  21. What is Statistical Hypothesis?
    Statistics is divided into two classes. one of them is called inferential statistics. inferential statistics is ...
  22. What is Out-of-Control Action Plan?
    In statistical process control, the most commonly used tool is control charts. control charts help to ...
  23. What is Variable Control Charts?
    Control charts are the most common statistical process control tools. a control chart is used to ...
  24. What is Attribute Control Charts?
    Statistical process control is a technique of quality improvement and control. one of the tools used ...
  25. What is Engineering Process Control?
    The purpose of control charts is to identify variability in the process. variations in the process ...
  26. What is Average Run Length?
    While developing control charts, some important considerations must be made. two main values must be specified ...
  27. What is Defect Concentration Diagram?
    Statistical process control involves seven basic tools for quality control. one of them is called defect ...
  28. What is Group Control Chart?
    A process which involves different sources of process data measurements in time is called multiple stream ...
  29. What is Time-Series Model?
    Although control charts are the most common quality control tools, yet sometimes, due to autocorrelation in ...
  30. What is Un-weighted Batch Means Control Chart?
    Correlation can be detected in process data. when the process data is auto correlated, a special ...
  31. What is Adaptive SPC Control Chart?
    Control charts are developed to monitor a process and reduce variation in the process parameters. a ...
  32. What is Cost Parameters?
    While developing control charts, different parameters are considered. cost parameters are one of them. costs parameters ...
  33. What is Pre Control?
    A technique used to monitor process is called pre control. pre control is used to detect ...
  34. What is Fixed Effects Analysis of Variance?
    Analysis of variance (anova) was developed by ronald fisher. it is a set of statistical tools, ...
  35. What is Sum of Squares?
    Analysis of variance involves a collection of models and tools which are used to consider the ...
  36. What is Regression Model?
    In process monitoring, control and improvement, there are some situations in which two or more variable ...
  37. What is Demerit System?
    A produced product can have many different types of defects. based on these defects, the product ...
  38. What is Accuracy?
    Dmaic allows to measure the quality characteristic of the products in its second phase called measure. ...
  39. What is Precision?
    While controlling quality, the quality characteristics are measured using a measurement system e.g. gauge, instrument etc. ...
  40. What is Repeatability?
    The second phase of dmaic process is measure. dmaic is used to monitor and control processes ...
  41. What is Reproducibility?
    When a process is monitored, some characteristics need to be measured in order to compare them ...
  42. What is Cuscore Control Chart?
    Cuscore is the short form of cumulative score. cuscore ?q? can generally be calculated as the ...
  43. What is 2x2 Design?
    A factorial design is a type of designed experiment that involves two or more variables with ...
  44. What is Steepest Ascent?
    Response surface methodology is used to model and analyze a system in which several different variables ...
  45. What is Single Sampling Plan?
    Sampling plans can help to determine the way of collecting data. there are different types of ...
  46. What is Multiple Sampling Plan?
    A sample is a group of items that are picked from a population and represents the ...
  47. What is Sequential Sampling Plan?
    The selection of appropriate sampling plan is a necessary aspect of acceptance sampling. as acceptance sampling ...
  48. What is Average Outgoing Quality?
    The products that are to be shipped to the customers must possess good quality. when inspection ...
  49. What is Average Outgoing Quality Limit?
    Average outgoing quality (aoq) is the quality of a batch of products after applying rectifying inspection. ...
  50. What is Double Sampling Plan?
    100% inspection of all the produced products is sometimes no possible. in these cases, samples must ...
  51. What are Chain Sampling Plans?
    When acceptance sampling is selected as a technique for quality control, it is important to choose ...
  52. What are Continuous Sampling Plans?
    Sampling plan is the determination of the way and time of data collection. a sampling plan ...
  53. What are Skip-Lot Sampling Plans?
    Acceptance sampling is a process by which the decision for the acceptance or rejection of a ...
  54. What are Quality Planning and Engineering Costs?
    Quality planning is a strategic task that is performed to benefit a business or organization in ...
  55. What is Product Process Design Costs?
    Quality control of products incur costs to the organization. these are called quality costs. quality costs ...
  56. What is Scrap Cost?
    Quality control is necessary to be performed in order to identify non-conforming or defective products produced ...
  57. What is Downtime?
    If an organization works an 8-hour shift, the available time of production is 8-hours. however, the ...
  58. What are Yield Losses?
    Internal failure costs are related to the costs associated with poor quality of products before they ...
  59. What is Failure Analysis Cost?
    When products are inspected at the end of the production process before sent to the customers, ...
  60. What are Warranty Charges?
    Costs of quality are divided into three classes or categories. one of the category is related ...