As an Amazon Associate I earn from qualifying purchases.

What are Balanced Scorecards in Total Quality Management? PDF | Download eBooks

Learn Balanced Scorecards definition in total quality management with explanation to study “What are Balanced Scorecards”. Study balanced scorecards explanation with TQM terms to review total quality management course for online MBA programs.

Balanced Scorecards Definition

Balanced Scorecards Explanation

While measuring performance of an organization, some tools and techniques are used. Balanced scorecard is one of them. A balanced scorecard is a type of spreadsheet that includes all the information about different performance measures and is communicated to the management weekly, monthly or annually. An advantage of balanced scorecard is that it tends to integrate all the functions of the organization including finance, operations, process performance, customers and employees etc. Balanced scorecards can be color coded. This helps in understanding which of the objectives and goals are met or where the organization's performance lags behind. Balanced scorecards are used to identify and implement improvements.

Keep Learning TQM Explanations

What is Actively Solicited Customer Feedback?

Customer feedback obtained through supplier/firm-initiated methods come under actively solicited customer feedback. The feedback data collected by this method is ...

What is Acceptance Control Chart?

It is necessary to monitor and control the processes that produce products. The aim of process monitoring and controlling is ...

What is Focus Group?

A focus group is a group of people belonging to different backgrounds to participate in a discussion regarding a specific ...

What is Processing Time?

Data regarding a process can be collected using value stream mapping. One of the collected information is processing time. A ...

What are Check Sheets?

Check sheets are related to histograms. The data used in making histograms are gathered through check sheets. Check sheets can ...

What is Attribute Control Charts?

Statistical process control is a technique of quality improvement and control. One of the tools used in this technique is ...