As an Amazon Associate I earn from qualifying purchases.

360 Degree Evaluation Definition and Explanation PDF | Download eBooks

Learn 360 Degree Evaluation definition in total quality management with explanation to study “What is 360 Degree Evaluation”. Study 360 degree evaluation explanation with TQM terms to review total quality management course for online MBA programs.

360 Degree Evaluation Definition:

  • A quality-related approach to improving the process of performance evaluation is the 360-degree evaluation, in which an employee's peers, supervisors, and subordinates are involved in evaluating the worker's performance.

    Managing Quality: Integrating the Supply Chain by S. Thomas Foster

360 Degree Evaluation Explanation:

The concept of total quality management is to apply the notion of continuous improvement in quality at all levels within the organization, not only in product and production processes. For this reason, organizations now perceive quality with different perspectives. One of the perspectives is human resources. An organization tries to achieve quality in the performance of employees. To improve the performance of human resource, it is important to first evaluate their performance and then find areas of improvement. A method of performance evaluation used nowadays is called 360-Degree evaluation which involves all the people associated with an employee to help evaluate his/her performance. This feedback process not only asks the supervisors to comment on the performance but also enables colleagues, subordinates and even customers in some cases to mention the positives and negatives of an employee's performance.

Keep Learning TQM Explanations

What are Structural Measures?

While benchmarking against a leader firm, sometimes structural measures are considered. Organizations use structural measures in benchmarking in an attempt ...

What is Aesthetics?

While defining quality, several dimensions are considered. One of them is aesthetics which takes into account the visual and sensory ...

What are Productivity Ratios?

An efficient use of resources by an organization is very important. Efficient use helps to reduce costs, in short saves ...

What is Attrition?

Attrition is a term used for the loss of employees from an organization and not replacing them in the first ...

What is Stratification?

Different types of control charts are used in process monitoring. The data that is measured in the process provides basis ...

What is Self-assessment?

Different activities are performed to adopt the process of continuous improvement. A quality system is established to improve the processes ...