As an Amazon Associate I earn from qualifying purchases.

What is Business Case in Total Quality Management? PDF | Download eBooks

Learn Business Case definition in total quality management with explanation to study “What is Business Case”. Study business case explanation with TQM terms to review total quality management course for online MBA programs.

Business Case Definition

Business Case Explanation

In the define phase of DMAIC process, the first step is to develop business case. A business case is a document that outlines the reason of starting a quality project. In developing a business case, three steps are involved. First of all, possible project alternatives are identified. Then a business case is developed for the selected project. And finally, using the business case, the problem statement is developed and the objectives of the project are determined and listed in the business case. A business case highlights the goals of the project, the measurable and deliverables of the project. To check the efficiency of the business case, RUMBA is used. It determines if the business case is realistic, understandable, measurable, believable, and attainable.

Keep Learning TQM Explanations

What are Check Sheets?

Check sheets are related to histograms. The data used in making histograms are gathered through check sheets. Check sheets can ...

What is Closeness to Customers?

As the new concept of marketing in specific and business in general is focused mainly on customers, so understanding customers' ...

What is Process Capability Ratio?

In order to properly understand if a process is capable or not, there must be a quantitative way as numbers ...

What is Iso 9000:2008?

ISO 9000:2008 is an international quality standard that has gained a lot of importance over the years. A large number ...

What are Productivity Ratios?

An efficient use of resources by an organization is very important. Efficient use helps to reduce costs, in short saves ...

What is Pack Size?

Value stream mapping not only requires data and information which involves time, but also considers some other measures. One of ...