Culture Definition and Explanation PDF | Download eBooks
Learn Culture definition in total quality management with explanation to study “What is Culture”. Study culture explanation with TQM terms to review total quality management course for online MBA programs.
Culture Definition:
Culture refers to the norms and beliefs that lead to decision-making patterns and actions in an organization.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Culture Explanation:
Just as a house, a city, or a country has a specific culture, an organization also displays a particular culture. The culture of an organization is based on the employees working within it. Some important aspects of an organization's culture is openness, trust, fairness, resistance/acceptance to change, value of opinion at all levels, behavioral aspects of its employees etc. The culture of an organization affects the decision made for a situation. Sometimes a decision is whole-heartedly accepted by the employees in an organization while the employees of another firm show resistance to the same decision. An organizational culture also affects employee satisfaction and a firm with fair and open culture provides a happy work environment to its employees.
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